Terms and Conditions

Effective Date: 29 Nov, 2024

Welcome to Immense Aroma! By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, please do not use our website.

General Use

1.1. By accessing this website, you confirm that you are at least 18 years old or have parental/guardian consent to use the website.
1.2. You agree to use the website for lawful purposes only and in compliance with these terms.
1.3. You shall not engage in any activity that disrupts or interferes with the website’s functionality or security.

Products and Services

2.1. All products and services listed on the website are subject to availability.
2.2. We reserve the right to modify, discontinue, or limit the availability of any product or service without prior notice.
2.3. Product descriptions, pricing, and images are as accurate as possible, but we do not guarantee complete accuracy.

Orders and Payments

3.1. By placing an order, you agree to provide accurate and complete information.
3.2. Orders are subject to acceptance and availability. We reserve the right to cancel any order for reasons including but not limited to inaccuracies, suspected fraud, or payment issues.
3.3. Payments must be made through the accepted payment methods listed on our website.
3.4. Prices are inclusive of applicable taxes unless stated otherwise.

Shipping and Delivery

4.1. We aim to deliver orders within the estimated timelines but are not liable for delays due to unforeseen circumstances.
4.2. Risk of loss or damage passes to the customer upon delivery.

Cancellations and Returns

5.1. Orders can only be canceled before they are dispatched.
5.2. Returns or exchanges are accepted for eligible products as per our Return Policy.
5.3. Refunds, where applicable, will be processed within the timeframes mentioned in our Refund Policy.

Intellectual Property

6.1. All content on the website, including text, images, logos, and graphics, is the property of Immense Aroma or its licensors.
6.2. You may not copy, reproduce, distribute, or use any content without prior written consent.

User Accounts

7.1. Users may be required to create an account to access certain features.
7.2. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
7.3. We reserve the right to suspend or terminate accounts that violate these terms.

Limitation of Liability

8.1. Immense Aroma is not liable for any indirect, incidental, or consequential damages arising from your use of the website or its services.
8.2. We make no warranties, express or implied, regarding the website’s operation or the information, content, or services provided.

Governing Law

9.1. These Terms and Conditions are governed by and construed in accordance with the laws of India.

9.2. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.